Privacy Policy

Last updated: 10 September 2026

1. Who We Are

Invoicify is operated by Bit Quantum Pty Limited, an Australian company, with its registered office at 1/457-459 Elizabeth Street, Surry Hills, NSW 2010. If you have any privacy questions, contact us at support@invoicify.com.au.

2. Information We Collect

We collect the following categories of personal information:

• Account information — email address, password (hashed, never stored in plain text)
• Company profile — business name, ABN, address, phone, email, banking details you enter
• Client data — names, email addresses and contact details of your clients that you add to Invoicify
• Invoice data — invoice numbers, line items, amounts and dates
• Payment information — billing details processed securely by Stripe; we never store your card details
• Usage data — log data, IP address, browser type and feature usage for service improvement
• Google account information — if you sign in with Google, we receive your name and email address from Google
• Apple ID information — if you sign in with Apple, we receive your name and a unique identifier from Apple, and your email address unless you choose to hide it using Apple's private email relay
• Subscription status — if you subscribe to Pro through the iOS app, RevenueCat and Apple provide us with your subscription status (active, expired, plan type) so we can manage your access; we never receive your payment card details

3. How We Use Your Information

We use your information to:

• Provide, operate and maintain the Invoicify service
• Generate and store PDF invoices on your behalf
• Send invoices to your clients via email (when you request it)
• Process subscription payments through Stripe
• Send transactional emails (account verification, billing receipts)
• Respond to support requests
• Improve and develop our service
• Comply with our legal obligations

We do not sell, rent or trade your personal information to third parties.

4. How We Store Your Data

Your data is stored on infrastructure operated by Amazon Web Services (AWS) in the ap-southeast-2 (Sydney) region, keeping your data within Australia:

• Database — account, client and invoice data stored in a PostgreSQL database (Neon)
• PDF files — generated invoice PDFs stored in AWS S3
• Email delivery — invoice emails sent via AWS Simple Email Service (SES)

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration or disclosure.

5. Third-Party Services

We use the following third-party services to operate Invoicify:

• Amazon Web Services (AWS) — cloud infrastructure, email delivery, file storage
• Stripe — payment processing for web Pro subscriptions and online invoice payments
• Google — optional Google Sign-In authentication
• Apple — optional Sign in with Apple authentication, and App Store billing for iOS app subscriptions
• RevenueCat — manages and verifies in-app subscription status for iOS Pro subscribers
• Neon — managed PostgreSQL database hosting

Each provider operates under their own privacy policy and data processing agreements.

6. Email Communications

When you use the email sending feature, Invoicify sends invoice emails to your clients on your behalf using AWS SES. We track delivery status (sent, delivered, opened, bounced) so you can see the status within the app. We do not use this tracking data for any purpose other than displaying it to you.

7. Data Retention

We retain your data for as long as your account is active. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it by law (e.g. financial records).

Financial records — including invoices, line items and billing history — are retained for at least 7 years from the date of creation, in accordance with Australian Taxation Office record-keeping requirements, even after your account is closed.

If we become aware of an eligible data breach likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme under the Privacy Act.

8. Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Complain about a privacy breach

To exercise these rights, contact us at support@invoicify.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8a. Deleting Your Account

Invoicify (Bit Quantum Pty Limited) — to delete your account and associated data, use either method below:

• In the app: go to Settings → Danger Zone → Delete Account and confirm. This is the fastest way and works on web, iOS, and Android.
• By email: if you can't access the app, email support@invoicify.com.au from your account's registered email address and request deletion.

We recommend exporting your invoice and client data from within the app before requesting deletion, as this cannot be undone.

What gets deleted: your account, profile, saved clients, plan manager records, and login credentials are deleted within 30 days of your request.

What we keep, and why: financial records — including invoices, line items and billing history — are retained for at least 7 years from the date of creation, in accordance with Australian Taxation Office record-keeping requirements, even after your account is closed.

9. Cookies

Invoicify uses only essential cookies required for authentication (secure, httpOnly session cookies). We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice in the app. Continued use of Invoicify after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests:

• Email: support@invoicify.com.au
• Business: Bit Quantum Pty Limited, ABN 18 669 538 238
• Registered office: 1/457-459 Elizabeth Street, Surry Hills, NSW 2010