Terms of Service

Last updated: 10 September 2026

1. About Invoicify

Invoicify is an online invoice management platform operated by Bit Quantum Pty Limited (ABN 18 669 538 238) ("we", "us", "our"). Our service allows Australian businesses and freelancers to create, manage and send professional invoices.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business. By using Invoicify, you confirm that you meet these requirements.

3. Your Account

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Providing accurate and current information in your profile
• Notifying us immediately of any unauthorised access at support@invoicify.com.au

4. Subscription Plans

Invoicify offers the following plans:

Features marked as "coming soon" on the pricing page are planned and not yet available. You will not be charged for features that are not yet delivered.

If you subscribe to Pro through the Invoicify iOS or Android app, pricing is set by the Apple App Store or Google Play Store respectively and may differ slightly from web pricing due to each platform's pricing tiers. The exact price is always shown to you by Apple or Google before you confirm purchase.

5. Billing and Payment

Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing, you authorise us (or, for iOS app subscriptions, Apple) to charge your nominated payment method on each billing cycle.

• All prices are in Australian Dollars (AUD) and inclusive of GST where applicable
• Subscriptions automatically renew unless cancelled before the renewal date
• We reserve the right to change pricing with 30 days' notice

Web subscriptions are billed and processed securely by Stripe.

iOS app subscriptions are purchased through the Apple App Store and billed to your Apple ID, using Apple's In-App Purchase system. Payment is charged to your Apple ID account at confirmation of purchase, and the subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period. We use RevenueCat to verify and manage your subscription status across devices; RevenueCat and Apple do not share your payment card details with us. Apple's own Media Services Terms and Conditions also apply to purchases made through the App Store.

6. Online Payment Processing via Stripe Connect

Invoicify allows you to connect a Stripe Express account so your clients can pay invoices online. This feature is available on the Pro plan and is powered by Stripe (stripe.com).

• By connecting Stripe, you agree to Stripe's Stripe Connected Account Agreement, which includes the Stripe Services Agreement.
• Invoicify does not hold, process or have access to your clients' payment card details or funds. All payment processing is handled directly by Stripe.
• Payment processing fees (card fees and any applicable Stripe fees) are charged by Stripe and are your responsibility as the connected account holder.
• Stripe is responsible for handling payment disputes, chargebacks and refunds on transactions processed through your connected Stripe account. Invoicify has no liability for such disputes or any losses arising from them.
• Funds are settled by Stripe directly to your nominated bank account according to Stripe's payout schedule. Invoicify has no control over, and accepts no liability for, payout timing or settlement failures.

You may disconnect your Stripe account from Invoicify at any time via your profile settings. Disconnecting does not affect existing transactions processed through Stripe.

7. Cancellation and Refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you retain access until then.

• Web subscriptions can be cancelled from your account settings.
• iOS app subscriptions must be cancelled through your Apple ID — go to your device's Settings > [your name] > Subscriptions, or manage it directly in the App Store. Invoicify cannot cancel an App Store subscription on your behalf.

We do not offer refunds for partial billing periods. If you believe you have been charged in error on a web subscription, contact us at support@invoicify.com.au within 14 days. Refund requests for App Store purchases are handled by Apple in accordance with their own refund policy.

8. Acceptable Use

You agree not to use Invoicify to:

• Create fraudulent or misleading invoices
• Send unsolicited or spam emails to third parties
• Violate any applicable Australian or international law
• Attempt to gain unauthorised access to our systems
• Resell or sublicense access to the service without our written permission

We reserve the right to suspend or terminate accounts that violate these terms.

If you use Invoicify to create NDIS invoices, you are solely responsible for ensuring each invoice complies with the NDIS Pricing Arrangements and Price Limits and, where applicable, that the GST treatment of any support item is correct — including confirming the participant has a current NDIS plan, a valid written service agreement is in place, and the support falls within the categories set out in the GST-free Supply (NDIS Supports) Determination. Invoicify's default GST-free labelling for NDIS support items is provided as a convenience only and is not a substitute for your own compliance check.

9. Your Data

You retain ownership of all data you upload or create in Invoicify — your invoices, client information and company details are yours. By using our service, you grant us a limited licence to store and process this data solely to provide the service to you.

Our collection and use of personal information is governed by our Privacy Policy.

10. Intellectual Property

The Invoicify name, logo, application code and all associated content are owned by Bit Quantum Pty Limited. Nothing in these Terms grants you any rights in our intellectual property other than the right to use the service as described.

11. Disclaimer of Warranties

Invoicify is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free or free of harmful components. Invoicify is not a substitute for professional accounting or legal advice.

Where Invoicify labels a support item or invoice as GST-free, this reflects a default or provider-entered setting in our system, not an independent determination by us. It does not constitute tax advice and is not a guarantee of compliance with the A New Tax System (Goods and Services Tax) Act 1999 or any related determination. You remain responsible for verifying the correct GST treatment of every invoice you issue.

12. Limitation of Liability

To the maximum extent permitted by Australian law, Bit Quantum Pty Limited shall not be liable for any indirect, incidental, consequential or punitive damages arising from your use of Invoicify, including but not limited to loss of revenue, data or business opportunities.

Our total liability to you for any claim arising from your use of the service shall not exceed the amount you paid to us in the 3 months preceding the claim.

13. Service Availability

We aim for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with reasonable notice. We are not liable for any downtime or data loss caused by circumstances beyond our reasonable control.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or via a notice in the app at least 14 days before they take effect. Continued use of the service after the effective date constitutes your acceptance of the updated Terms.

15. Termination

Either party may terminate the agreement at any time. We may suspend or terminate your account immediately if you breach these Terms. Upon termination, your data will be retained for 30 days before deletion, giving you an opportunity to export it.

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

17. Contact Us

For any questions about these Terms:

• Email: support@invoicify.com.au
• Business: Bit Quantum Pty Limited, ABN 18 669 538 238
• Registered office: 1/457-459 Elizabeth Street, Surry Hills, NSW 2010